How long does it take to receive my package?
Expedited orders over $100 coming from Asia usually arrive in 10-14 business days due to customs and fulfillment time. Occasionally orders may take longer due shipping delays. Orders below $100 will take 21-30 days on average.
How are shipping rates calculated?
Shipping rates are based on weight. Free expedited shipping is available on purchases over $100.
What shipping companies do you use?
We use UPS and FedEx when product is expedited to the United States. USPS is used on non-expedited product
How do I know when my package will arrive?
Every shipment has a tracking number. You track within our site or go the UPS, FedEx or USPS tracking pages.
What forms of payment do you accept?
We accept most major debit and credit cards. You can also pay with PayPal.
Do you accept money orders or checks?
No. We are not set up to process such payments.
How long do I have to return an item?
30 days from the date of receipt. Products must be returned in original packaging and without damage unless damaged in shipping.
How do I return an item?
Contact our store at email@example.com We will process a return label and email it to you for you to print and attach to box. Refunds will be issued after we receive package and process the return. A refund will be issued to your original payment method.